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Why Us

 

I have been making and keeping customers happy for over 30 years. In all this time there is practically nothing in the home electronics industry that I haven’t seen and worked with. From the old hand crank phonographs to Betamax,  from 8-Track tapes to Slingbox, media servers, iPods and latest state of the art hi-tech devices. 

The experience gained solving every possible problem encountered over the years has given me an edge that few others can acquire. Attitude with patience and knowing how to get the right answers to the right questions are my strongest virtues. 

One thing I see missing from most salespeople encountered at the “Big” retail stores is that they seem interested mostly in selling you what their company has in stock and pays them the best commission. Sometimes even my most loyal customers will see a price that they just can’t pass up or that I can’t beat, then of course I am over at their house showing them how it is supposed to work and reconnecting it after the other guys left them in a state of confusion. All because I am more concerned that they got what they really wanted and can enjoy it into the future. 

My hope is that all my customers will call me every time they have a problem, or are ready to upgrade. I’m not just selling a product or service. My success is based on repeat and referral customers, plus I love what I do and it really makes me feel good to make customers happy.

Bob Baker

 

  • Bob’s Audio Video Connection Receives 2014 Best of Arlington Award

     

    Bob’s Audio Video Connection Receives 2014 Best of Arlington Award

    Thank you Arlington for all your support and kind comments.

     

    Here is a copy of the announcement: 

    Bob’s Audio-Video Connection Receives 2014 Best of Arlington Award

    Arlington Award Program Honors the Achievement

    ARLINGTON May 17, 2014 — Bob’s Audio-Video Connection has been selected for the 2014 Best of Arlington Award in the Antennas category by the Arlington Award Program.

    Bobs Audio Video - AV - TV AntennaEach year, the Arlington Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Arlington area a great place to live, work and play.

    Various sources of information were gathered and analyzed to choose the winners in each category. The 2014 Arlington Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Arlington Award Program and data provided by third parties.

    About Arlington Award Program

    The Arlington Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Arlington area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

    The Arlington Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

    SOURCE: Arlington Award Program 

     

    Bob's Audio Video Connection - Bob's AV

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